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Resources

Practical materials for fraud and AML controls that hold up

Six documents for FCA-regulated firms that want fraud and AML rules that catch what they should without blocking the customers they shouldn’t. Each one is sent on request: ask for it below and we send it, with no list to join. The emphasis is practical: rule rationale, coverage, ownership, and the evidence to show when a rule is challenged.

Checklist

Fraud Rule Defensibility Checklist

A practical baseline for fraud and AML rules: documented rationale, testing, monitoring, ownership, change control, and obligation mapping — what to have in place before a rule is challenged.

RationaleControlsEvidence

Guide

PSR APP-Reimbursement Readiness Guide

A practical view of what mandatory APP-fraud reimbursement means for detection rules: where exposure sits, what makes a rule defensible, and how to evidence that controls were adequate.

PSR 2024APP scamsReadiness

Matrix

Typology Coverage Matrix

A structure for checking a rule set against recognised UK fraud typologies across APP scams, AML transaction monitoring, card fraud, and application/mule fraud — making plain, by name, what is going uncaught.

CoverageTypologiesAudit

Template

Rule Ownership & Change-Control Template

A structured template for assigning a named accountable owner to each rule and recording how changes are reviewed, impact-assessed, and approved over time.

OwnershipChange controlGovernance

Guide

Preparing for an FCA or Ombudsman Challenge

Practical steps for firms anticipating scrutiny of a fraud decision. Covers what reviewers typically examine, the gaps most commonly exposed, and how to assemble the evidence in advance.

FCAOmbudsmanAudit readiness

Reference

Fraud Rule Evidence Reference Guide

A reference for structuring the evidence behind a fraud rule — rationale, thresholds, testing, and obligation mapping — for use in regulatory enquiries, customer disputes, and formal investigations.

EvidenceDocumentationDisputes

Need something specific?

The most useful version is the one written for your rules

A checklist is a starting point. What it says about your rule set, sector, and the scrutiny in play comes out of a short conversation.